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Contact us

Contact Us

You can contact us using a simple webform to create a case, please select the topic related to your enquiry. Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:-

Please be aware that there is a significant delay in the onward shipping/transportation of orders due to the industrial action taken by Parcelforce in the last few days. We are working with Parcelforce to get the systems back in line and to deliver your parcel to you as soon as possible. We thank you in advance for your patience and understanding in this matter.

Create a Case

For your information our Customer Relations opening hours are:

Monday to Friday 8.00am to 8.00pm


Telephone Helplines are open Monday to Friday 8.00am to 8.00pm:

UK – 0345 148 9101

ROI – 01 677 4405


Press Contact

For all enquiries, contact tefal@stripecommunications.com

Our address is:

Groupe SEB UK Ltd

Customer Relations Department

Ditton Park

Riding Court Road

Datchet

Berkshire

SL3 9LL